Medical Practitioners

THAXTED SURGERY & MEDICAL INFORMATION

Thaxted Surgery
Margaret Street
Thaxted
Dunmow
CM6 2QN

Telephone: 01371 830213
Fax: 01371 831278
Email Us: postmaster@gp-f81131.nhs.uk

How to register
If you would like to register with the Practice you will be asked to complete a standard NHS registration form.  As part of the registration process all new patients are offered a health check with one of our Health Care Assistants.  You will be offered an appointment a blood pressure and urine test will be performed and a short medical history will be taken. 
The results of these small tests will provide us with valuable information prior to your medical records being transferred, which can take some time.

If you are newly registered and need regular medication you will be required to see a doctor before a repeat prescription can be issued.  At your first consultation we ask that you bring your previous repeat prescription showing all your medication.

Although you will be registered with the Practice, you have the right to specify a preferred practitioner and you are free to consult the doctor of your choice if an appointment is available.

If you have a medical card please bring it with you, fill in your name and address and sign the card.  If you have not got a medical card you will be given a registration form to complete.

Appointments
Appointments can be made by calling in at the Surgery or by telephoning 01371 830213.  Internet access is also available for booking appointments.  Please ask our Reception team how to set up your internet identification reference.

When you telephone the Surgery the trained Reception staff will ask you for your name, to confirm your address and, on occasions, your date of birth.  It is very important that we have this information so that we can be sure that we are dealing with the correct person.  It may be necessary for the trained Receptionist to ask the nature of your condition / complaint / request to enable her to place you with the most appropriate health care professional.  Be assured of their complete discretion. 

We run a computerised appointments system and appointments can be made for those wishing to see a doctor, nurse or health care assistant immediately, for those wishing to make a non-urgent appointment within the next few days and for those wishing to book ahead for a follow-up appointment or a regular review.

Consultations
We operate a 10-minute appointment system for consultations with the doctors and practice nurse.  Some consultations may need extra time.  Please let the Receptionists know if you need an appointment for:

ECG
Ear Syringing
Minor operations
New baby check
Postnatal check
Cervical smear
Smoking Cessation Clinic
24 hour blood pressure monitoring
Chronic disease review
Baby and pre-school vaccinations
New patient health check
Inital asthma or diabetes check

Telephone Consultations
If you would like to speak with a doctor, the Reception team will advise you when this will be convenient or will ask the doctor to call you back.

Home Visits
If you are unable to get to the Surgery because of your illness or because you are housebound, a doctor will visit you at home.  Please bear in mind that a home visit takes up much more of the doctor's time than a surgery consultation.  We feel that we can offer a more complete service in the Surgery so please make an appointment at the Surgery if at all possible.  Home visits take place between the morning and the afternoon surgeries.  If you feel that your call is urgent you will need to explain this to the Receptionist.  If you require a home visit please telephone the Surgery on 01371 830213 before 10:30am, if possible.  The doctor may ring you first to discuss the problem and this will help to assess the urgency of the visit.

Out of Hours Service
When the Surgery is closed a duty doctor is always available for urgent calls.  Please telephone the Surgery on the usual number - 01371 830213 - and your call will be diverted automatically to The Emergency Doctor Service (TEDS).  The Emergency Doctor Service operates between 18:30 - 08:00. The Surgery is closed on Saturday, Sunday and Bank Holidays. 

Receptionist
The Reception team are available to help you.  They will book appointments, take messages and deal with enquiries either in person or over the telephone during surgery opening hours.

Practice Nurse
Asthma
Diabetic
Family Planning
HRT Checks
Cervical Smears
Dressings
ECG
Removal of Stitches
Baby Immunisations
Travel Advice

When travelling abroad please ring Masta travellers health line on 09065 501402 (www.masta.org) before making an appointment as they will send you the up to the minute information of where you are travelling.  It is a good idea to make an appointment 6 weeks before your holiday date.

Ear syringing (please put oil in ears at least 3 days before appointment).

Health Care Assistant

Blood tests
Dressings
Removal of stitches
ECG
Blood [ressure
New patient checks
Smoking cessation counselling

District Nurses - Telephone 01799 562937

The District Nurses are able to see you in your home if you are unable to come to the surgery.  They will help with dressings, removal of sutures and injections.  They will give advice and care of the acutely and chronically sick and terminally ill.  Advice on incontinence and the supply of aids, family support and health education.

Midwife
The midwife undertakes ante-natal care and is available at the surgery by appointment.  She will undertake postnatal care in your home when you and your baby are discharged from hospital.

Health Visitor
The Health Visitor sees patients both at home and in the Surgery.  She holds a clinic every 2nd and 4th Thursday between 13:00 and 14:30, no appointment necessary.  She will advise on all aspects of Family Health promotion.

Dietitian
The dietitian will be happy to give dietary advice.  Please make an appointment with the doctor and he/she can refer you to the dietitian.